bbb99 Terms and Conditions

General Rules

By accessing or using the bbb99 website and all its related services, you acknowledge that you have fully read, understood and agreed to these terms and conditions. These terms form a legal agreement between bbb99 and the user.

This website is operated by bbb99 ("Platform", "we", "us"). This platform is designed for users in Bangladesh and all services are provided in the Bengali language.

These terms apply to all products, games, bonus offers, payment services and customer support of bbb99. We reserve the right to change these terms at any time. Continued use of the platform after any changes indicates that you have accepted the new terms.

Account Registration

To enjoy the full services at bbb99, you need to create a personal account. During the registration process you must provide accurate and complete information.

2.1 Registration Terms

• Each individual may create only one account.
• All information provided at registration — name, address, date of birth and contact details — must be true and accurate.
• Providing false information will result in account cancellation and any winnings received may be forfeited.
• It is your responsibility to keep your account password confidential; bbb99 will not be liable for any loss resulting from sharing it with a third party.
• If you notice any unauthorized access to your account, notify our support team immediately.

2.2 Identity Verification (KYC)

For account verification we may request a government-issued identity document (national ID card or passport) and proof of account ownership. KYC verification may be mandatory for large withdrawal amounts or for security reasons.

Age Limit and Eligibility

bbb99 services are only for individuals aged 21 or above. Use of this platform by minors is strictly prohibited.

• At the time of registration you confirm that you are at least 21 years of age.
• Providing false information about your age will result in immediate account closure and all deposited funds will be forfeited.
• bbb99 may request supporting documents to verify age at any time.
• We reserve the right to restrict the relevant account until verification is complete.

Deposits and Withdrawals

bbb99 ensures fast and secure transactions through Bangladesh's most popular mobile banking services.

4.1 Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.2 Deposit Terms

• Deposits may only be made from a payment account registered in your own name.
• Deposits from third-party accounts are prohibited and such transactions will be cancelled.
• Deposit amounts are reflected in the account quickly; if there is any issue please contact the support team.

4.3 Withdrawal Terms

• Withdrawals will only be made to the same payment method used for the deposit.
• Account verification must be completed before a withdrawal can be made.
• Withdrawals cannot be made if active bonus wagering requirements have not been met.
• bbb99 reserves the right to suspend withdrawals on suspicion of fraud.
• Withdrawal times may vary depending on circumstances; the times stated are not guaranteed.

Bonuses and Promotions

bbb99 regularly offers various attractive bonuses and promotional offers. Each offer has its own terms and conditions which must be read before accepting.

5.1 Welcome Bonus

• The welcome bonus is available to each eligible user once only.
• A minimum deposit of ৳300 is required to receive the bonus.
• Winnings will be withdrawable after wagering 15 times the bonus amount.
• Slots, card games and sports betting may contribute differently toward wagering calculations.

5.2 General Bonus Terms

• A bonus applies to one account only; creating multiple accounts from the same device or IP address to claim bonuses is prohibited.
• bbb99 reserves the right to change, suspend or cancel any bonus offer at any time.
• If evidence of bonus abuse is found, the account will be closed.
• Bonuses cannot be converted to cash; they may only be used for placing bets.

5.3 VIP Program

Regular players in bbb99's five-tier VIP program enjoy weekly cashback benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

Progression to higher tiers depends on your overall activity and participation. The benefits and terms of each tier apply separately.

Betting Rules

The following rules must be followed when placing bets at bbb99:

6.1 General Betting Terms

• A bet once confirmed cannot be changed or cancelled.
• If a game is not completed correctly due to a technical error, bbb99 reserves the right to void that bet.
• Minimum and maximum bet limits are set separately for each game.
• The bbb99 server record of bet results will be considered final.

6.2 Sports Betting

• Odds for cricket (BPL, IPL, T20 World Cup), football and other sports may change up until the match starts.
• If a match is abandoned or postponed, bets will be refunded where applicable.
• In live betting, bet outcomes depend on real-time data.

Prohibited Activities

Any of the following activities are strictly prohibited on bbb99 and will result in immediate account closure:

• Creating multiple accounts on behalf of the same individual.
• Placing artificial or arranged bets to abuse the bonus system.
• Using software, bots or any other automated method to play games.
• Exploiting technical vulnerabilities or bugs in the platform.
• Using the platform for money laundering or any illegal activity.
• Unauthorized access to another user's account.
• Misconduct or threatening behavior toward bbb99 staff.

Account Closure and Restrictions

8.1 Closure at User Request

You may contact our support team at any time to request closure of your account. You will be given the opportunity to withdraw your remaining balance before closure.

8.2 Closure or Restrictions by bbb99

bbb99 reserves the right to temporarily or permanently close or restrict an account in the following circumstances:

• In the event of a violation of these terms and conditions.
• If unusual or suspicious transactions are detected on the account.
• For legal or regulatory reasons.
• If the account's security is at risk.

After the investigation is complete, the user will be informed of the outcome in the case of a temporary suspension.

Limitation of Liability

bbb99 operates a reliable and encrypted platform. However, our liability is limited in the following situations:

• Any loss caused by issues with the user's own device or internet connection.
• Service disruptions caused by circumstances beyond our control (natural disasters, cyberattacks, power outages, etc.).
• Delays or failures by third-party payment gateways.
• Financial losses resulting from bets placed at the user's own discretion.

Privacy & Security

bbb99 gives the highest priority to protecting users' personal information. Our full privacy policy can be found on the Privacy Policy page.

• All data is transferred securely via SSL encryption.
• Your personal information is not shared with third parties except where required by law.
• Two-factor authentication is available to activate on your account.
• Read our privacy policy to learn more about how your data is used and processed.

Responsible Gaming

bbb99 supports responsible gaming. We believe that gambling should be for entertainment only and should never cause financial hardship.

• You can set daily, weekly, or monthly deposit or betting limits on your own account.
• A self-exclusion option is available — from 24 hours up to long-term periods.
• Contact our support team for help dealing with gambling addiction.

Visit our Responsible Gaming page to learn more about responsible gaming.

Dispute Resolution

If any dispute arises between bbb99 and a user, an amicable resolution will be attempted first.

12.1 How to Submit a Complaint

• First, let us know through our 24/7 live chat support.
• If the issue is not resolved via live chat, send a detailed written complaint to [email protected].
• We will provide an initial response within 5 business days of receiving the complaint.

12.2 Final Decision

In disputes regarding game outcomes, bbb99's server logs will be treated as conclusive evidence. Our decision is final and binding.

Changes to Terms

bbb99 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, users will be given advance notice via their account or by email.

• Updated terms will be published on this page and the "Last Updated" date will change accordingly.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may request to close your account.

Contact Us

For any questions or clarifications regarding these terms and conditions, please get in touch with us:

• Live Chat: Active 24/7 (in Bengali)
• Email: [email protected]

Our support team is available in Bengali seven days a week, 24 hours a day.

These terms and conditions constitute the entire agreement between the bbb99 platform and the user. If any part becomes invalid, the remaining parts will remain in effect. Thank you for being part of the bbb99 family — enjoy responsibly.